0 FacebookTwitterPinterestWhatsapp Business The Voice of the Customer: Leveraging NPS for Business Improvement by Zain Ali August 8, 2024 by Zain Ali August 8, 2024 0 comment What is NPS? Net Promoter Score (NPS) is a widely recognized metric that effectively helps businesses measure customer loyalty and satisfaction. Developed by Fred Reichheld in 2003, NPS has become … Read more